I've had a majority of my websites hosted with Lunarpages for just over 3 years now. As a web designer, I have to deal with other hosting companies chosen by clients (against my recommendations) and none can compare to Lunar when it comes to ease of use, reliability and above all else, customer support. The only negative comment I have is in regard to high-traffic/high-bandwidth usage sites. Once you get into the heavier usage package, the prices do go up quite a bit but in comparison to the way other hosting companies (that run extraordinarily cheap prices for huge bandwidth offers) respond to support issues its definately worth the extra money.